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What is the Netflix proxy issue, and how can it be fixed?

What is the Netflix proxy issue, and how can it be fixed?

After a busy day, just as you are about to load your favourite program – an alert flashes on your screen. It reads: “You seem to be using a VPN or Proxy.”

The message doesn’t explain the problem, and no real solution is offered either. This makes the whole situation even more frustrating. 

So, what exactly do you need to do to get back to regular programming? What tips and tools should you check to bring your Netflix back online? And do you really need to toss your virtual private network or proxy service just to enjoy streaming? Let’s explore.

Netlifx says, ‘You seem to be using a VPN or proxy.’ – what does that mean?

Despite what many people assume, Netflix does not have global rights to programs. The platform has many different licenses for broadcasting programs in specific regions only.

This means that a person watching Netflix in the US will have a very different library than in Europe. Additionally, new releases might only appear in one region before a global launch much later on.

One age-old solution to this was using VPNs and proxies to change a person’s location on the internet. Using these tools, a viewer could convince Netflix that they’re living elsewhere. The result? They could stream anything they wanted to with just the click of a button.

To enforce copyright obligations, Netflix is now trying to block connections they suspect are using VPNs and proxies. The problem is that there can be several reasons why Netflix thinks you’re using a proxy. Better yet, there are ways to continue enjoying your favourite shows.

What can cause the Netflix proxy error?

Despite the warning, a VPN or proxy is not always at fault here. So, what exactly should you focus on? Consider the following problems and solutions.

Is your VPN turned on?

The simplest way to diagnose the proxy error is to turn off your VPN. Then, try connecting to Netflix and see if the error has disappeared. If it has, you still have a few options to consider if you want to use a VPN for exclusive program access.

  1. Server: You can try changing the server or location of your VPN to see if this fixes the proxy error.
  2. Cache: If you are watching Netflix on a PC or laptop, try clearing cookies and web browser cache data. This can help remove data that can reveal your original location.
  3. Obfuscated servers: Ensure your VPN provider uses obfuscated servers. These hide the fact you’re using a VPN to browse Netflix.

You have an ad-supported plan

Another way Netflix can detect a VPN or proxy is from the type of account plan you have active. Netflix has various membership options which are only available in specific countries.

If you are on an ad-supported plan but suddenly ‘live’ in a country that doesn’t support it, the proxy error might trigger. You may have to upgrade or change your plan for it to work in a new region.

Issues with network settings

Sometimes, it’s not necessarily your VPN, proxy, or account that is at fault. Instead, it could be your internet service provider (ISP). There might also be an issue on your network that is preventing you from connecting to Netflix.

Try resetting your devices’ network settings through your modem and router. This can help flush incorrect settings and allow your devices to connect to Netflix.

If this doesn’t work, you should contact your ISP for assistance. They may ask you for your IP address so they can compare it with their records. If the addresses do not match, they may be able to swap your servers to fix the proxy error.

See Also

Why is Netflix banning VPNs and proxies?

Netflix bans VPNs and proxies because of copyright. The platform has different permissions on what and where it can broadcast programs. Essentially, what is available in one country is not necessarily allowed in another. 

VPNs allow people to access content they aren’t typically allowed to. For this reason, Netflix is cracking down on their usage.

How does Netflix ban VPNs and proxies?

There are many ways that Netflix can identify and block VPNs and proxies. These include:

  • IP address blacklisting: Netflix frequently blacklists IP addresses that VPN and proxy servers use. By connecting to them, Netflix can quickly identify you’re using the service.
  • Deep Packet Inspection (DPI):  DPI detects VPN and proxy usage. Special software recognizes data packets and VPN protocols in network traffic.
  • DNS filtering: Think of the DNS (Domain Name System) like an online phonebook. It converts domain names (e.g. www.netflix.com) into IP addresses that help load content. Sometimes, a misconfiguration server allows Netflix to pinpoint your actual location. By using a VPN with SmartDNS features, you can avoid this issue.

FAQ

Can you use a VPN with Netflix?

Yes, you can use a VPN to watch Netflix, though there are some caveats. Some VPNs use well-known IP addresses that Netflix can easily block. You need to invest in a high-quality provider to get around this obstacle. Additionally, you won’t be able to watch Netflix with a VPN if you’re on specific membership plans.

Can I connect to a VPN and still watch my local Netflix?

Changing your location might remove local programs from your Netflix library. If you don’t see your favourites, you may need to turn your VPN off to restore them.

If I keep using a VPN, will Netflix ban me?

No, Netflix will not ban your account if you are found to be using a VPN.

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